中文

Latest news

ADP Customer Service and Sales Tactics Cause Long-Term Customer Dissatisfaction, Paychex Emerges as Potential Alternative

A business customer who has used ADP for years posted on an industry forum, noting that ADP's service quality has significantly declined since outsourcing customer service. Despite maintaining a long-term relationship with the same sales representative, the user receives at least three sales calls daily from other representatives pitching additional products such as employee benefits. The user also believes ADP's pricing is too high and has heard positive reviews about Paychex, hoping to learn whether Paychex has similar issues with sales calls and customer service.

FP&A
Exploring Cloud-Native General Ledger Systems Supporting Consolidated Reporting: Open API and Integrated Solutions

A US-based enterprise is evaluating cloud general ledger (GL) systems that require open APIs and the ability to handle consolidation and elimination entries for up to 30 entities. They prefer GL and consolidation functions to be completed within the same system, rather than relying on additional modules or product suites. Sage Intacct suggests pairing with Adaptive, but the user prefers an integrated solution. This article outlines their core requirements and the current industry landscape.

Accounting
Discussion on Staffing of the Finance Department in a US Listed Company: A Case Study of a Company with 600 Employees and $150 Million in Revenue

Based on the case of a US listed company with 600 employees, annual revenue of $150 million, and overseas subsidiaries, this article discusses the staffing needs of its finance department. Due to differences in company size, business complexity, and regulatory requirements, it is difficult to provide a unified standard, but reasonable estimation and planning can be made from dimensions such as job functions, compliance requirements, and cross-border operations.

FP&A
Accounting Treatment of Sales Rebates: Offset Revenue or Include in Cost of Sales?

Addressing the accounting treatment issue where customers receive a 1% rebate when sales exceed a certain amount, this article analyzes the two approaches of offsetting revenue versus including in cost of sales, and notes that with the rebate scale potentially rising significantly in 2016, best practices should be followed to ensure accurate financial information.

FP&A
Handling Overcharged VAT: Accounting and Compliance Guidance for Small Budget Accommodation Businesses

A small budget accommodation business mistakenly overcharged VAT at a rate of 5% when billing walk-in customers (room charge of £25, VAT due £1.25, but actually collected £2.50). This article analyzes, based on tax and accounting principles, how the overcharged £1.25 should be handled, emphasizing that this amount does not constitute business revenue and should be refunded via a credit note or adjusted in the output tax account.

Accounting
Sales Forecasting: The Science and Art That Seems Simple but Is Not

Sales forecasting is often viewed as a basic task, but unless contracts are in hand, its difficulty always persists. The author observes that most practitioners often forecast based on rough estimates of 'slightly higher than last year' and hope for optimistic results. The article reflects on the balance between 'art' and 'science' in forecasting, prompting readers to think about their own forecasting methods.

FP&A

Our partners